Our Policies

Imtisal talha Ltd has the rights to deny anyone access to this site if found using for fraudulent activity, scamming, or money laundering.

All memberships bought come with consumer rights, however ultimately if found misused, we have the right to revoke access.

We collect cookies. Once order is placed we never store your payment details, and accounts can be deleted by account page, or contacting our team.

Due to the pandemic some items may be unavailable, or take more time to come.

We have a money back guarantee for items such as precious gemstones, custom made, if only tested to be non genuine by a lab, which is rare due to the nature of our harsh testing on our products including selecting multiple precious stones from each batch we receive by  GIA graduates, if anything is a replica of the real stone we will always disclose and you will see it reflect in the price paid, these are non refundable.

 

We package every item in non recognisable parcels to protect your goods. We box and protect your goods so that no damage can occur.

 

We offer a package for care as well with every custom purchase. If your stone drops or their is a problem contact us, and we will ask you to ship the item to us and we will fix it free of charge.